ToYAMA is committed to preserving and promoting the rich cultural heritage of Toyama Prefecture. As part of our ongoing efforts to make traditional crafts and historical sites more accessible to international visitors, we have introduced a multilingual chatbot for Iwase House, the largest Gassho-style house in the Gokayama and Shirakawa-go region, designated as an Important Cultural Property of Japan.
Addressing Language Barriers in Cultural Tourism
With the increasing number of international tourists visiting Iwase House, providing multilingual explanations has become a challenge. While guided tours are available, language barriers can sometimes limit the depth of understanding for non-Japanese speakers. To bridge this gap, we have developed a QR code-based chatbot system that provides historical and cultural information in various languages.
How It Works
Visitors can simply scan a QR code displayed at Iwase House using their smartphone camera. This instantly connects them to an AI-powered chatbot that answers questions about the history, architecture, and cultural significance of the site in multiple languages. The chatbot enhances the visitor experience by providing interactive and detailed explanations without the need for additional physical signage, which could impact the historical integrity of the site.
The Future of Digital Cultural Preservation
By implementing this system, we aim to create a more inclusive and enriching experience for all visitors while supporting sustainable tourism in Toyama. The success of this initiative will serve as a model for expanding similar digital solutions to other traditional sites in the region.
We invite everyone to experience the beauty of Iwase House in the snowy landscape, and explore its rich history through this innovative chatbot system.
For more details, visit: https://www.iwaseke.jp
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